Top seven list of things that you should think about as worst practices that can adversely affect your website’s success:

Myth 1:  Repeating your content as many times as possible is a good way to gain ranking.

Truth:  Duplicate Content is never a good idea – your site should be full of unique and keyterm rich content that will easily identify your products and/or services, and quickly assist your customer’s to make the purchase decision.

duplicate_fish

Myth 2:  Having as many links as humanly possible linking to your site is great for ranking – no matter where the links come from.

Truth:  Avoid Link Farming:  You need a relevant link strategy for your site – link farming is another form of spam that won’t get you anywhere.  Volume of links is definitely important, but quality of links is equally if not more important.  Read more about link farming.

Myth 3:  If I put hidden keywords on my page 100 times repeatedly the search engines will find me.

Truth:  Invisible Text is a No-No:  It used to be that developers would fill up a page full of keywords by placing white text on white background making it basically invisible to the users – but not to the search engines – this practice will get you banned from sites like Google.

Myth 4:  Once I build my site I don’t ever have to do anything with it… it will just be a magic selling machine!

Truth:  NO! Don’t just let your site sit stagnant:  You can build the best web site in the world, but if you are not constantly working it – it will go nowhere.  Think of new ways to beef up content – consider FAQs based on what your customers are asking, look for ways to improve usability and content – always be working it.  Read:  Define Your Website with Content – This is not the Field of Dreams People!

Myth 5:  If I email my customer base every day I’ll get more business

spam1Truth:  Don’t Spam your email subscribers:  Now-a-days people are becoming more reluctant to opt-in to an email list because they are afraid of the spam they’ll get.  If your users are providing their email to you – respect it and send emails that include relevant content at relevant intervals.  Monthly newsletters are a great idea with featured promotions.  In some situations, depending on the frequency of updates and changes to content – weekly newsletters may be a good idea – but don’t just send email because you can – send them because they offer value.

Myth 6:  My customers have all day to browse my site and eventually will find what they are looking for…

Truth:  Don’t make your products hard to find:  Users want to find what they are looking for as quickly as possible – it’s why they are on the internet doing their research.  Use the “3 click” rule to allow your users to find what they are looking for in 3 clicks or less!  If your site uses things like Flash and other interactive features – be sure it does not affect the ease at which users can find the products you sell.  In fact, do your best to optimize your product pages so that they get direct ranking on search engines so your user lands directly on the product pages.

Myth 7:  I have a niche product and my customers are not online

oscar_meyer_bolognaTruth:  That’s a bunch of bologna!  You may very well have a niche product that appeals to only one audience or has a very particular use – OR – you may sell a very large ticket item that generally speaking someone is not going to just drop on their credit card.  But the odds are that the folks looking for these items ARE in fact researching them online – especially the more expensive items.  In the case of niche items, users generally look for price and value online knowing they can search out the best deal for the best product, and get great recommendations.  I guarantee – your customers are online – get with a solid internet marketer who will help develop a tactical plan to promote your site and your products to your niche audience.

There are many practices in internet marketing that can hurt your site traffic and success, but these are just my top 7.  Small business owners – beware – get yourself aligned with a reputable internet marketing firm who can give you references to call on – ask the right questions to the references to ensure that the group you are hiring to market your small business website has the tools and knowledge to do it effectively and to follow the ever changing best practices!  Read:  The 14 Most Important Questions You Should Ask - when selecting an internet marketing provider.

Bookmark and Share

{ 0 comments }

Video Value

For years now my customers have asked me about video on their websites and how that medium might be used to compliment their products and services sales. Until recently, I have always been a bit cautious because of the time and cost of producing videos versus the benefit received from such a marketing activity.
In [...]

1 comment ...the rest of the story →

The Times They Are A Changin’

(Today’s post is contributed by Jim Pearson, a senior, doing his undergraduate work in Information Technology at the B. Thomas Golisano College of Computing and Information Sciences at the Rochester Institute of Technology. Jim is presently working as a coop at Cazbah in the IT department.)
When I was growing up, my Dad instilled in me early on [...]

3 comments ...the rest of the story →

So, Who Needs a Unique Value Proposition (UVP) anyway?

(The importance of your differences cannot be overstated.)
The short answer to this question is, you do! If you want to do more business, more effectively on the Internet, then you definitely need a Unique Value Proposition.
The term Unique Value Proposition can be best understood by breaking it down into its parts.
Unique refers to the characteristics [...]

2 comments ...the rest of the story →

The 14 Most Important Questions you should ask

We’ve been at this specialty small business online marketing game for the better part of 10 years now, and we have hundreds of successful specialty small business customers, for whom we generate literally tens of millions of dollars in new revenue from the web…
So here’s what really chaps my set-upon; I would have to say [...]

4 comments ...the rest of the story →

What Business Are You In?

Not too long ago – perhaps 6-8 years ago (ages ago in Internet time) – having a website for a small business meant either hiring a web development company or, assigning the task to an individual in your organization to design and develop it. With that complete – you arrived on the information highway and were [...]

0 comments ...the rest of the story →

Telemarketing In The Technical Age

I have the privilege of working with a very talented team of people here at Cazbah. My official title is “Business Development Analyst” and for the most part, that is a very accurate depiction of what I do. I look at small business websites and “analyze” their potential for being an appropriate Cazbah “fit”. This [...]

1 comment ...the rest of the story →

What a great time to be in Small Business in America.

That statement may seem optimistic considering all the negativity in the traditional media right now. But, it is something I truly believe. First, access to top level employees is high and getting higher. Your business gets to be at the forefront of helping to solve the unemployment dilema.
Next, a lot of your competitors are sitting on their [...]

2 comments ...the rest of the story →

AIDA — Attention, Interest, Desire, Action

This content continues to get a ton of traffic elsewhere on the web so, I figured I would include it here for your viewing pleasure. This is extremely relevant information related to the development of effective communications with your potential customers.
Everything in this post is as relevant today in the Social Marketing space as it is in [...]

3 comments ...the rest of the story →

CCI — Customer Composite Index

If you are going to succeed on the web, be it as a manufacturer, retailer, dealer / distributor, consultant, coach or whatever, it is essential that you identify, as specifically as you possibly can, who your prospective customers are. This is the foundation upon which Target Marketing is based.
An easy way to tackle this problem [...]

0 comments ...the rest of the story →

“No” — The Most Critical Word in your Small Business Vocabulary

Get comfortable with saying “No.” It is the most important word in your small business vocabulary. One of the predominant issues that small businesses face, due largely to the absence of a CCI - Customer Composite Index (see previous post), is their inability to say “No” to a prospect or customer when they should.
Here’s how [...]

0 comments ...the rest of the story →

“There is nothing new under the sun.” — King Soloman

The best way to begin the discussion of Success on the Internet is with a brief historical review about what exactly the Internet is and why it came into being in the first place. This may seem like an exercise in futility to some but, I assure you knowing the origins of “the Web” will [...]

0 comments ...the rest of the story →

Book Review — The E Myth Revisited, Michael E. Gerber

The E Myth — Revisited, by Michael E. Gerber — Why Most Small Businesses Fail and What to Do About It (The dog-eared book to the right is my own personal copy from 1995).
The subhead says it all! As you know if you’ve read my other posts, I’m all about overcoming the small business epidemic [...]

1 comment ...the rest of the story →

Getting to know Karen G. Mills, Director of the SBA

President Obama has appointed Karen Gordon Mills to take the top spot at the Small Business Administration (SBA). I had never heard of Karen Mills and I think that I’m going to be hearing quite a bit more about her so, I did some research. I’m genuinely interested in ‘where’ people come from because I believe [...]

1 comment ...the rest of the story →

Small Business Blog Behavior

If you are a blogger who is trying to sell something with your blog - you have to be proactive about marketing your blog. Here are a few tips on how to get the word out about your blog.
 
1. If you have website separate from the blog, place an obvious call to action on your site [...]

0 comments ...the rest of the story →

The next 5 minutes will change your life!

Recently, Wendy Boyce, loyal Cazmunity contributor, posted on her own blog a 5 minute video from the “Did You Know?” project. Her take on it was the importance of Social Media and how pervasive and all-encompassing it is and will continue to be. This is especially telling for the small business trying to get traction [...]

1 comment ...the rest of the story →

We’re All “Managers”

My position as Business Development Analyst involves technical knowledge but mostly it involves my very favorite subject…People.
I have the privilege of calling into many parts of our great country. Anyone who’s ever done the same understands that in doing so, we not only experience many different personalities, but many different “sub-cultures” as well. Communicating by telephone gives us, literally, [...]

1 comment ...the rest of the story →